Transit Customer Satisfaction Survey

Sumter County Transit (SCT) Customer Satisfaction Survey

  1. Are you riding door -to-door or on a route
  2. Recent scheduling of trips has been smooth and easy.
  3. My reservationist was polite and helpful.
  4. SCT vehicles are comfortable.
  5. SCT vehicles are clean.
  6. My driver was helpful and courteous.
  7. My driver was careful and safe.
  8. I get picked up for my appointment on time.
  9. I am delivered to my appointment on time.
  10. Rate your overall satisfaction with the SCT services you receive.
  11. I am a frequent passenger with SCT. *
  12. How many times per month do you use Sumter County Transportation?
  13. I travel on SCT vehicles to doctors' appointments outside of Sumter County.
  14. How many times per month do you travel on SCT vehicles to doctors' appointments outside Sumter County?
  15. When you travel to doctors' appointments outside of the County, do you arrive on time?
  16. Thank you for taking the time to give us your valuable feedback.
  17. Leave This Blank:

  18. This field is not part of the form submission.