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2. In Administrative Services (AS) we are committed to maintaining a quality-focused department by providing professional, efficient, and courteous assistance in administrative functions of the Board of County Commissioners. We value your comments and suggestions.
   
   Please take a few moments to let us know how we are doing.
4. Date of Interaction with Administrative Services?*
   Date of Interaction with Administrative Services?
6. Name of Administrative Services representative who assisted you?
8. How did you interact with the staff? Please check all that apply.

   1. In Person
   2. By Phone

   1. Via E-Mail

   1. Fax

   1. Other
10. If Other Please Explain
12. Was your question or concern resolved to your satisfaction?

    1. Yes

    1. No
14. If you answered NO, please explain answer to above question.
16. Is there an area where our customer service could be improved?
18. Please rate your experience with Administrative Services.
20. Courteous

    1. Excellent
    2. Good

    1. Fair

    1. Poor

    1. N/A
22. Timely

    1. Excellent
    2. Good

    1. Fair

    1. Poor

    1. N/A
24. Accurate

    1. Excellent
    2. Good

    1. Fair

    1. Poor

    1. N/A
26. Professionalism

    1. Excellent
    2. Good

    1. Fair

    1. Poor

    1. N/A
28. Overall Service

    1. Excellent
    2. Good

    1. Fair

    1. Poor

    1. N/A
30. Have you ever used the Board of County Commissioners website? *

    1. Yes

    1. No
31. Link
    Sumter County Board of County Commissioners
33. Rate the ease of navigating the Board of County County Commissioners website.

    1. Very Easy
    2. Somewhat Easy

    1. Somewhat Difficult

    1. Very Difficult

    1. N/A
35. Rate your overall satisfaction when using the Board of County Commissioners website.

    1. Very Easy
    2. Somewhat Easy

    1. Somewhat Difficult

    1. Very Difficult

    1. N/A
37. The following are some self-service tools available to you online. Rate your satisfaction with each of the tools you have used.
39. Public Records

    1. Satisfied

    1. Dissatisfied

    1. N/A
41. Facility Reservations

    1. Satisfied

    1. Dissatisfied

    1. N/A
43. Agenda & Meetings

    1. Satisfied

    1. Dissatisfied

    1. N/A
45. Additional Comments:
47. If you would like us to contact you to follow up on this information, please provide your phone number or email address.
49. Thank you for taking the time to give us your valuable feedback.
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51. 1. Receive an email copy of this form.
52. Email address

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53. Submit

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